You must have returned an item either online or offline, and you must be well aware of the lengthy procedures you will have to follow. You will have to wait patiently for the refund of the amount. At times, it may take a longer time to get the refund, and for that, you will have to either talk to the customer executive or write an email. Learn how to write a refund request letter by going through the format and samples given.
A request letter for the refund of money can be written for various reasons like dissatisfaction with the service or product, refund delayed by online shopping platforms, refund of advance payment, etc. A refund letter format is a formal letter that expresses one’s disappointment in a service or product received. For this same reason, the person writing the letter might be frustrated but it is important that they keep track of the kind of words and the language they use.
The important things to remember while writing a refund application letter are to mention the office address, attach the payment receipt and your bank or UPI details for them to process the refund.
To help you better with the refund letter format, given below are a few sample letters. Go through them.
#55, Airport Wall Side Road
February 16, 2022
Main Building, Airport Road
Subject: Requesting a refund for purchased products
I am writing this letter to request a full refund for the clothes I ordered from your store. I had received a lot of reviews which is why I ordered a few cloth materials worth Rs. 20,000 for my painting business. I regret to inform you that I am not satisfied with the materials. The quality of clothes seem to be lower than what was expected for the price I had invested.
I have attached the copy of the payment receipt with this letter. You can either make the payment to my account number (mention your account number) or send a signed cheque to the same address.
I hope you understand the concern and make the refund at the earliest. Waiting for your response.
Follow the below-mentioned format to write an email requesting refund.
Subject: Regarding return and refund
I am writing this mail to bring your kind attention that the product I had ordered had been damaged. I would like to know the procedure to process the return and refund of the product. I had tried calling the customer service, but my calls went unanswered. Kindly look into this and reach out to me as soon as possible. I am attaching the image of the damaged product as well as the opening video. The UPI transaction ID and a screenshot of payment made has been enclosed for your reference.
The details of the order are given below.
Date of purchase: 25/01/2022
Transaction ID: 1234567
Kindly treat this as urgent and do the needful.