How to File a Complaint with the Post Office

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Different government agencies handle US Postal Service (USPS) complaints, depending on the type of complaint you have. Your local US Post Office handles customer service complaints, which may relate to employee behavior, late mail, or other delivery issues. The USPS Office of the Inspector General, which is an independent agency, handles reports of potential fraud or theft committed by USPS employees. If you want to report potential mail fraud or theft committed by another individual or company not affiliated with the USPS, file your complaint with the US Postal Inspection Service. [1] X Trustworthy Source USA.GOV Official website for the United States federal government Go to source